Cancellation Policy

Last Updated: 30-10-2025

1. Ride Booking Cancellations

  • Cancel more than 3 hours before pickup → No cancellation charge.
  • Cancel within 3 hours of pickup → 50% cancellation charge.
  • Cancel within 1 hour of pickup → 100% cancellation charge.
  • For emergencies, users may contact customer support for a special review.

2. Subscription Cancellations (Upcoming Feature)

Users will be able to cancel their subscriptions anytime through their account settings once the subscription feature is introduced.