Terms and Conditions

Effective Date: 30-10-2025   |  Last Updated: 30-10-2025

Welcome to Cabunion, a product of Kridha Travel World (“we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your use of our website www.cabunion.com, mobile application, and related services (collectively, the “Platform”).

By accessing or using Cabunion, you agree to these Terms. If you do not agree, please refrain from using the Platform.

1. Services Overview

Cabunion provides an online platform connecting customers, drivers, and travel agents for cab booking, intercity rides, and travel-related services. In future, Cabunion may also offer additional services such as:

  • Hotel and flight bookings
  • Wallet and subscription features for easier payments and offers

All such future features will be governed by these Terms once introduced.

2. Account Registration

Users may need to register using their name, contact number, and email address. You agree to provide accurate, up-to-date information and keep it updated. Cabunion reserves the right to suspend or terminate accounts if false or fraudulent information is detected.

3. Payments

All payments are processed securely via Razorpay. Customers can pay drivers directly after trip completion, either in cash or through online payment methods. Platform service charges, if applicable, will be shown before final confirmation of the booking.

4. Commission and Agent Program

Registered agents may earn a commission when a driver accepts a trip booked through their referral or platform activity. Commission structures are managed and updated by Cabunion at its sole discretion. Cabunion reserves the right to modify or withdraw commission policies with prior notice.

Drivers are paid directly by customers upon trip completion. Cabunion only facilitates the process and does not hold responsibility for disputes between customers, agents, or drivers, though we will act as a mediator for support.

5. Cancellation and Refund Policy

  • Ride Bookings: Cancellations are allowed as per the cancellation policy visible during booking.
  • Refunds: Refunds (if applicable) are allowed within 48 hours of the booking, subject to service provider approval.
  • Subscription Cancellation (Future Feature): Users can cancel subscriptions anytime from their account settings. Refunds will be processed as per the subscription plan’s policy.

6. Wallet and Subscription (Future Features)

Once introduced, users can add money to their Cabunion Wallet using Razorpay. Wallet balance can be used for rides, hotel, or flight bookings. Wallet refunds or balance withdrawal will follow RBI-compliant guidelines. Subscription plans may offer exclusive discounts or features. Cabunion reserves the right to modify or discontinue any wallet or subscription feature.

7. Hotel and Flight Booking (Upcoming Features)

In the future, Cabunion may offer hotel and flight bookings at discounted agent rates. Agents and users may earn commission on confirmed bookings. Cabunion will act only as a facilitator between the user and the respective hotel or airline partner. Any cancellations, refunds, or disputes will be handled as per the respective service provider’s policies.

8. Limitation of Liability

Cabunion acts solely as a facilitator and mediator between customers, drivers, and agents. We are not responsible for service quality, delays, pricing errors, or losses caused by third parties. Our liability is limited to the maximum amount paid to Cabunion for the disputed transaction.

9. Data and Privacy

Cabunion collects and processes data in accordance with our Privacy Policy. Basic contact information (like phone number and name) is collected only for communication and booking purposes. We do not share personal data with unaffiliated third parties without consent.

10. Intellectual Property

All content, logos, and materials on the Platform are owned by Kridha Travel World. Users are not allowed to copy, distribute, or reproduce any content without written permission.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed under the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Faridabad, Haryana (India).

12. Contact Us

For any questions or assistance, please contact us at:
📞 9675641555
📧 contact@cabunion.com

13. Updates to Terms

Cabunion reserves the right to update or modify these Terms at any time. Updated Terms will be posted on this page with the revised date.